Shipping Policy

Thank you for shopping with Pawli.co. We are committed to delivering your order as quickly and efficiently as possible while keeping you informed every step of the way.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be dispatched from our fulfillment center.

Shipping Time

Shipping times vary based on your location. Most customers receive their orders within 7–12 business days after dispatch. Please note that shipping may take longer during peak seasons, holidays, or due to customs delays.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. Please allow 3–5 business days for tracking information to update.

Shipping Charges

We offer free worldwide shipping on all orders above $20. No additional shipping fees will be applied at checkout.

International Shipping

We proudly ship internationally. However, please be aware that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our prices.

Shipping Delays

While we strive to meet the estimated delivery times, unforeseen delays may occur due to customs processing, weather, or other external factors. If your order has not arrived within 20 business days of shipment, please reach out to us at info@pawli.co so we can assist you.